We pride ourselves on offering exceptional customer service.
Our Customer Service team are available:
9am - 5pm AEST / AEDT
Monday - Friday.
We aim to respond to all enquiries within 1 business day. Please allow an extra day during new collection launch and sale periods.
We aim to process all orders within one business day and ship orders placed before midday AEST/AEDT same day.
During collection launch, sale and promotional periods there may be a few extra days required for us to process your order - we will get to it as fast as we can !
Shipping times are a guideline and subject to change based on order volume, promotional periods, weather events, or other Australia Post or Startrack delivery issues and other unforeseen or unavoidable events beyond our reasonable control.
You will receive an automated email confirmation after your order has been submitted. Please ensure that your email address has been entered correctly.
Once your order is placed it is automatically sent into our warehouse system for processing. Once we begin processing your order we are unable to amend it. If you wish to cancel your order please contact us immediately. We will make every effort to accommodate your request however due to our automated warehouse process this may not be possible.
Once your order is shipped you will receive regular tracking updates as it makes its way to your door.
All orders are sent from our Mister Zimi HQ in Melbourne, Australia.
We want you to absolutely love your new Zimi! If your new item is not quite right we have the following return options available in addition to your rights under Australian Consumer Law:
All Full Price and Sale items can be returned for either a refund or store credit, so long as it meets our returns conditions.
The shipping cost to return item is payable by the customer.
To avoid the disappointment of missing out on your desired item we do not offer exchanges. We recommend purchasing your desired item immediately and sending your original item for a refund or store credit. Please see above to ensure you item(s) are eligible for a refund.
Mister Zimi reserves the right to deny a return if it does not meet the conditions above.
MISTER ZIMI RETURNS
PO BOX 304
PRAHRAN VIC 3181
AUSTRALIA
PH: +61 3 9917 3440
You are also welcome to return your order to any Mister Zimi Boutique provided it meets all of our above conditions.
Please ensure you use a protective bag and a registered/traceable form of postage as Mister Zimi will not be responsible for goods that are damaged or lost in transit.
You will receive an email notification once your return is received and processed. Store Credits and Refunds are issued instantly on our end, but refunds can sometimes take up to 15 business days to be processed by your bank.
Issue with your order ?
If you encounter an issue with a Mister Zimi item our Customer Service Team are here to help you out !
Please email online@misterzimi.com with your order number, along with a description of the issue and our lovely team will be in touch to assist you further.
Mister Zimi accepts the following payment methods:
Mister Zimi does not accept cheques, cash, money orders, or orders taken over the phone. Only one method of payment can be accepted per order, with the exception of credit notes and gift cards.
AfterPay allows you to complete (and receive!) your purchase now and make equal fortnightly payments directly to AfterPay.
Purchases can be made using AfterPay for values up to $1,200.
AfterPay customers must be over 18 years of age, have an Australian residential address and have a debit or credit card.
For more information on AfterPay please visit www.afterpay.com.au/terms.
All customers are responsible for customs/imports duties & taxes on orders outside of Australia. Mister Zimi is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
We recommend contacting your local custom office for further information.
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$132.00 USD
was $139.00 USD
learn more
4 payments of $33.00 USD. Interest Free.
She's a Winner! The Luella dress is cut to a classic mid-length with a V-neck & functional centre front buttons. The Luella dress is the perfect companion to see you through summer.
Please refer to studio images for true colour reference.
*This Sale item is eligible for a store credit.
View our shipping & returns policy here.
Harmony is wearing a size 8 and is cm tall.
This style is a standard fit, we recommend purchasing your normal size.
Garment measurements:
| Size | Length | Bust | Waist | Sleeve length |
|---|---|---|---|---|
| 6 | 126cm | 84cm | 73cm | 21cm |
| 8 | 127cm | 88cm | 77cm | 22cm |
| 10 | 128cm | 92cm | 81cm | 23cm |
| 12 | 129cm | 96cm | 85cm | 24cm |
| 14 | 130cm | 100cm | 89cm | 25cm |
| 16 | 131cm | 104cm | 93cm | 26cm |
*Measurements taken with fabric laid flat, +/- a tolerance natural to the sewing process.
*Front length taken from shoulder.
For help with size and fit, please contact online@misterzimi.com or call +61 3 9917 3440
For full shipping & returns information, please read here.
My favourite dress to wear as it feels special and dressy but also easily made casual. The best of both worlds! The cut and style is really flattering. I have found it to be true to size. The oasis print is so pretty and colourful. I love the dress so much that I would definitely by other prints in this style.
I love this dress, perfect casual or dresses up.
Love this garment, very flattering and comfortable. I sized down and that’s the perfect size for me (for context I wear a size 10 Daisy top, size 12 Savannah and Abbie dresses, size 10 Betsy set - and I got this in a size 10).
The most flattering style and print, my favourite Zimi!
Love love love this dress! I don't normally suit long dresses bit this one is perfect for hot days 💗
