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It’s perfect for long summer days
We pride ourselves on offering exceptional customer service.
Our Customer Service team are available:
9am - 5pm AEST / AEDT
Monday - Friday.
We aim to respond to all enquiries within 1 business day. Please allow an extra day during new collection launch and sale periods.
We aim to process all orders within one business day and ship orders placed before midday AEST/AEDT same day.
Please note that AusPost and StarTrack are currently experiencing delays due to an unprecedented volumes of parcels being sent. While some parcels are arriving next day, others are taking a little longer.
During collection launch, sale and promotional periods there may be a few extra days required for us to process your order - we will get to it as fast as we can!
Shipping times are a guideline and subject to change based on order volume, promotional periods, weather events, or other Australia Post or Startrack delivery issues and other unforeseen or unavoidable events beyond our reasonable control.
You will receive an automated email confirmation after your order has been submitted. Please ensure that your email address has been entered correctly.
Once your order is placed it is automatically sent into our warehouse system for processing. Once we begin processing your order we are unable to amend it. If you wish to cancel your order please contact us immediately. We will make every effort to accommodate your request however due to our automated warehouse process this may not be possible.
Once your order is shipped you will receive regular tracking updates as it makes its way to your door.
All orders are sent from our Mister Zimi HQ in Melbourne, Australia.
We want you to absolutely love your new Zimi! If your new item is not quite right we have the following return options available in addition to your rights under Australian Consumer Law:
Mister Zimi reserves the right to deny a return if it does not meet the conditions above.
Australia / Domestic Returns
Mister Zimi Returns
PO BOX 815
Port Melbourne, 3207
VIA: SEKO US HUB
1860 S ACACIA AVE
COMPTON CA 90220
Rest of the World Returns
MISTER ZIMI RETURNS
Mister Zimi Returns
PO BOX 815
Port Melbourne, 3207
Please ensure you use a protective bag and a registered/traceable form of postage as Mister Zimi will not be responsible for goods that are damaged or lost in transit.
You will receive an email notification once your return is received and processed. Store Credits and Refunds are issued instantly on our end, but refunds can sometimes take up to 15 business days to be processed by your bank.
Issue with your order?
If you encounter an issue with a Mister Zimi item our Customer Service Team is here to help you out!
Mister Zimi accepts the following payment methods:
Mister Zimi does not accept cheques, cash, money orders, or orders taken over the phone. Only one method of payment can be accepted per order, with the exception of credit notes and gift cards.
AfterPay allows you to complete (and receive!) your purchase now and make equal fortnightly payments directly to AfterPay.
Purchases can be made using AfterPay for values up to $1,200.
AfterPay customers must be over 18 years of age, have an Australian residential address and have a debit or credit card.
For more information on AfterPay please visit www.afterpay.com.au/terms.
All customers are responsible for customs/imports duties & taxes on orders outside of Australia. Mister Zimi is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
We recommend contacting your local custom office for further information.
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learn more 4 payments of $19.00 USD. Interest Free.
Introducing: the sleeve of our dreams! The Luisa Top In Tahiti features the dreamiest sleeve and pairs perfectly with a sunset soiree.
Styled with the Yasmin Skirt In Tahiti.
Shenise is 178cm tall and is wearing a size 8.
Jess is 178cm tall and is wearing a size 16.
Please refer to studio images for true colour reference.
This item can be easily returned for a store credit. You can find more information on our returns policy here.
Jess is wearing a size 16 and is 178cm tall.
Shenise is wearing a size 8 and is 178cm tall.
This style is a standard fit, we recommend purchasing your normal size.
|Size||Front Length||Back Bust Relaxed||Back Bust Extended|
*Measurements are subject to an industry standard 1-2cm tolerance.
*Measurements taken with fabric laid flat.
*Handmade items have a tolerance natural to the sewing process.
For full shipping & returns information, please read here.
It’s perfect for long summer days
I love this set - such beautiful colours and very flattering. Fun outfit to wear on a special occasion.
My daughter absolutely loved this birthday gift! Perfect fit & gorgeous.