BLACK FRIDAY – SHIPPING & RETURNS
Please note the following terms & conditions apply to all sales made during our online Black Friday sale.
Due to a high volume of orders during our sale period, it may take longer than usual for all Black Friday Sale orders to be dispatched. Please allow extra time as there may be shipping delays during peak sale periods. Full-priced Mister Zimi orders will be prioritised, as they are fulfilled by a different dispatch team.
To track the arrival date of your Black Friday Sale order, please log in and visit your Order Status Page. We’ll keep you updated via email as your order is processed. Be sure to check your inbox for progress updates on your new Zimi!
Customers are encouraged to double-check their orders and delivery details before checking out, as modifications or cancellations cannot be made after the order is placed.
Items marked Final Sale - All sales are FINAL. No returns, exchanges, or refunds will be provided for items purchased during the Black Friday Sale (including size changes), unless the item is deemed faulty by our Customer Care team. If your item is faulty, please email an image of the fault to online@misterzimi.com for review.
Other selected items are eligible for exchange and store credit returns only. This will be evident on the product page.
This promotion is available exclusively to Australia, the United States, the United Kingdom, Singapore and New Zealand for online purchases only.
Orders for Australia, New Zealand, the United Kingdom and Singapore are dispatched from our Mister Zimi HQ in Melbourne, Australia. Parcels will be left at your address if deemed safe by the delivery driver. If you require a signature on delivery, please contact us to arrange this.
| Region | Order Value | Shipping |
|---|---|---|
| Australia (Domestic) | Under $150 AUD | $10 AUD |
| Australia (Domestic) | Over $150 AUD | Free Shipping |
| USA (Domestic) | Under $150 USD | $4.95 USD |
| USA (Domestic) | Over $150 USD | Free Shipping |
| New Zealand – Express | Under $270 NZD | $15 NZD |
| New Zealand – Express | Over $270 NZD | Free Shipping |
| Singapore – Express | Under $300 SGD | $30 SGD |
| Singapore – Express | Over $300 SGD | Free Shipping |
| United Kingdom – Express | Under £150 GBP | £20 GBP |
| United Kingdom – Express | Over £150 GBP | Free Shipping |
Orders for the United States are dispatched from our Mister Zimi warehouse in Dallas, Texas. Parcels will be left at your address if deemed safe by the delivery driver. If you require a signature on delivery, please contact us to arrange this.
No. Black Friday Sale discounts cannot be combined with any other promotions or discounts. This includes our welcome 10% off offer.
Australian, New Zealand, Singaore, United Kingdom and United States customers can shop the Mister Zimi Black Friday Sale exclusively at misterzimi.com/black-friday. Black Friday Sale items are not available in boutiques or for other international markets.
If you need to cancel or change your order, please contact us immediately via Live Chat on our website or at online@misterzimi.com. We will do our best to accommodate your request; however, due to our automated warehouse process, this may not always be possible.
Yes, you can combine full-price products and Black Friday Sale items in the same order. However, due to high order volume during the sale, it may add some processing time to your order’s shipment.
We accept the following payment methods for Black Friday Sale orders:
- Credit Cards: Visa, MasterCard, American Express
- PayPal
- AfterPay (AU and NZ only)
- Zip Pay (AU and NZ only)
- Klarna (UK only)
- Mister Zimi Gift Cards/Store Credits
Items marked Final Sale - All sales are FINAL. No returns, exchanges, or refunds will be provided for items purchased during the Black Friday Sale (including size changes), unless the item is deemed faulty by our Customer Care team. If your item is faulty, please email an image of the fault to online@misterzimi.com for review.
Other items may be eligible for exchange and store credit returns only. This will be evident on the product page.
To track your order, simply log in to your customer account on our website, and navigate to the Order Status Page. If you checked out using Shop, you can also download the Shop App to receive real-time updates on your order’s status.
If you have any trouble or need further assistance, feel free to reach out to our Customer Care team!