Returns Portal
Select your region and return type below. For further information please view our Returns & Exchanges policy. Need help selecting the right size or style for you? Chat to our customer care team here.
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Submit your return back for refund, exchange or store credit, subject to our returns policy.
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Use Refundid to receive your refund instantly! Simply submit your refund request, receive your money back in 30 seconds, and then post the item back within 7 days to finalise your return.
Refundid is a third party instant refund provider, Refundid requires your bank account information to allow for the instant refund and may require you to provide other personal information to identify you. Mister Zimi does not receive or store this information. Other return options are available such as our Standard Refund, which does not require bank account information to be provided.
*Not eligible for sale items, exchange orders, purchases made with a gift card or Try Before You Buy. Returns are subject to our returns policy.
Learn more about Refundid here.
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Simply submit your request for what you're keeping (and return the rest), the correct amount will then be charged and the rest released.
You must complete your return within the trail window and return any unwanted items in original condition to avoid being charged in full.
For more details, read the full Try With Mirra Terms & Conditions here.