ONLINE WAREHOUSE SALE – TERMS & CONDITIONS
Please note the following terms & conditions apply to all sales made during our online warehouse sale.
WAREHOUSE SALE
All sales are as marked & final, no discount code is required. The sale will continue until stock lasts.
This promotion is only available to AU residents for online purchases only, not available in-store.
- All sales are FINAL. No returns, exchanges or refunds will be provided for items purchased during Warehouse Sale (inclusive of size changes) unless an item is deemed faulty by our Customer Care team (please email an image of the fault to online@misterzimi.com for review)
- Other discount codes cannot be used in conjunction with the online sale offer, this is inclusive of the 10% welcome code.
- Store credits/gift cards are accepted as payment during the online warehouse sale
- Due to the fast-paced nature of our sale period, orders cannot be cancelled, updated, or modified once placed. Please ensure you check your order, and delivery address before checking out to avoid disappointment. We will not be held liable for incorrect addresses.
Returns Portal
Select your region and return type below. For further information please view our Returns & Exchanges policy. Need help selecting the right size or style for you? Chat to our customer care team here.
Enter details below to get started
Submit your return back for refund, exchange or store credit subject to our returns policy.
Returning a gift? You'll need the order number and email address from the person who purchased it for you.
If you don't have this order information we can try and help you locate it here.
Enter details below to get started
Use Refundid to receive your refund instantly! Simply submit your refund request, receive your money back in 30 seconds, and then post the item back within 7 days to finalise your return.
Refundid is a third party instant refund provider, Refundid requires your bank account information to allow for the instant refund and may require you to provide other personal information to identify you. Mister Zimi does not receive or store this information. Other return options are available such as our Standard Refund, which does not require bank account information to be provided.
*Not eligible for sale items, exchange orders or purchases made with a gift card. Returns are subject to our returns policy.
Learn more about Refundid here.